For legal compliance, what must a business do when collecting online customer information?

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To ensure legal compliance when collecting online customer information, a business is required to post its privacy policies on its website. This practice is essential as it informs customers about how their personal information will be collected, used, shared, and protected. Transparency in privacy policies builds trust with customers and is often a legal requirement under regulations such as the General Data Protection Regulation (GDPR) in Europe, and the California Consumer Privacy Act (CCPA) in the United States, among others. By clearly outlining privacy practices, a business not only stays compliant but also demonstrates its commitment to safeguarding customer data, which is increasingly important in the digital age.

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